Last updated 1 Jan, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within three 24 hrs of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

2050 Gas

35 1st Street, Marlboro,

Sandton, GAUTENG 2090

South Africa

Phone: +27 83 698 2790

[email protected]

Please note, you will be responsible for all return shipping charges. A R150.00 will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     A 30% restocking fee will be charged for all returns.

     ●     Sale items are FINAL SALE and cannot be returned.

     ●     Product must be in the near exact condition as received

     ●     Product must be observed upon recieving for any issues.

     ●     Fitting is permitted but the product must retain near brand-new condition & not be used.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

[email protected]